Service Types and Pricing

Use Our Service Estimator For A Quick Quote


 

Factory Service – Full Service Overhaul

$200 to $245 *

Our Factory Service is a complete restoration process designed to return your suspension to original performance, following the manufacturer’s specifications for servicing. This is our standard full service and includes return express postage at no extra charge.

We fully strip the suspension down, inspect every component for wear or damage, clean it thoroughly, and rebuild it using genuine replacement seals, fluids, and lubricants that meet the original manufacturer’s recommendations.

For forks, the service includes replacing all dynamic seals in both the damper and air spring side, new dust wipers and foam rings, a full damper bleed with the correct oil, and fresh lubricants throughout the lower legs.

For rear shocks, we replace all air can and damper seals, perform a complete damper bleed with fresh oil, and fit new DU bushings.

Dropper seatposts receive new main and cartridge seals, all internal o-rings are replaced, and the entire system is flushed and rebuilt with fresh oil and grease.

After assembly, the fork or shock is filled with nitrogen to the correct pressure and tested thoroughly for performance and function. At the end of the process, we apply a small black and green NSDynamics sticker. If you’ve requested tuning based on your weight or riding style, we’ll return the suspension with base settings adjusted accordingly. Otherwise, it’ll be returned to the same settings it arrived with.

Hyperformance Service – Full Service with Premium Performance Enhancements

$225 to $255 *

Our Hyperformance Service includes everything from the Factory Service but upgrades several components and materials to improve small bump compliance, reduce friction, and maximise overall performance. It’s ideal for riders who want the smoothest ride possible without committing to more complex tuning or modification work. Return express postage is included.

The service begins with a full disassembly and inspection of your suspension. We then replace all dynamic seals, as well as main dust wipers and foam rings, but swap in high-performance low-friction aftermarket seals rather than standard OEM ones. All components are cleaned, reassembled using premium-grade suspension fluids, and checked for wear or damage.

For forks, this service includes replacing both damper and air spring seals, low-friction wipers and foam rings, and realigning or resizing the fork bushings for reduced stiction. The damper is fully flushed and re-bled with premium synthetic oil. Lower leg oils and lubricants are refreshed.

For rear shocks, we replace all air can and damper seals using low-friction aftermarket options. The damper is re-bled with high-performance oil, and the DU bushings are replaced as standard.

Each fork or shock is re-pressurised with nitrogen after assembly and undergoes a full function check before leaving the workshop. Hyperformance-serviced items are marked with a chrome silver NSDynamics sticker. As with all full services, we can adjust base settings to suit your weight and riding style if requested, or return the unit to its original settings if not specified.

Race Prep Service – Basic Fork Service (Lowers Only)

$130 *

Race Prep is a basic fork service designed for maintaining performance between full services, or as an initial service for brand-new forks. It’s a cost-effective way to keep your fork running smoothly when there are no major issues. This service is not suitable for fixing performance loss, air or oil leaks, or damper problems. If your fork has experienced any of those issues, a full Factory or Hyperformance Service is required instead.

This service includes a complete lower leg service. We replace the main dust wiper seals and foam rings, and refresh the lubrication and bath oil in the lowers. However, we do not open or service the damper or air spring in this option. The damper is not re-bled and internal dynamic seals are not replaced.

After the work is completed, the fork is re-pressurised with nitrogen and function-tested to ensure smooth operation. A black and green NSDynamics sticker is applied to the fork, and base settings can be dialled in to suit your weight and riding style if requested. Otherwise, settings are returned to how the fork was set up when it arrived.

Air Can Service – Basic Air Shock Service

$85 to $95 *

Our Air Can Service is a routine maintenance option for air-sprung rear shocks. It’s designed to keep the air spring functioning smoothly between full services and helps to maintain small bump sensitivity and consistent performance. This is not a full rebuild and will not resolve issues related to damper function or internal oil leaks.

This service includes the removal and inspection of the air can assembly. All air can seals and the main wiper seal are replaced, and the air can is reassembled with fresh suspension grease. The damper side of the shock is not opened during this service – damper seals are not replaced, and the damper is not re-bled.

Not all air shocks are eligible for this service. Some designs require full disassembly to address even minor issues. If your shock has lost damping, is leaking oil, or has a complex air leak, we will recommend a full Factory or Hyperformance Service instead.

Once servicing is complete, the shock is re-pressurised with nitrogen and checked for smooth and consistent function. A black and green NSDynamics sticker is applied to the shock, and base settings can be adjusted to suit your weight and riding style if requested. Otherwise, your shock will be returned in the same configuration it arrived in.

 

Custom Tuning and Upgrades

$35 to $800 *

NSDynamics is Australia's leading MTB suspension performance and tuning workshop, offering an extensive range of upgrades to improve how your suspension performs, feels, and responds on the trail. Whether you're chasing more support, better grip, improved small bump sensitivity, a plusher feel, more pop, or increased stability at speed, we have a range of solutions to match your riding style and terrain.

Performance upgrades can be as simple as a low-friction seal kit, or as involved as a full damper or spring system replacement. We supply and install products from leading brands including Vorsprung, Öhlins, Cane Creek, DVO, Rockshox, Fox, BikeYoke and others. 

Common upgrade options include:

  • Low-friction seal kits to reduce stiction and improve small bump compliance

  • Coil spring conversions using components like the Vorsprung Smashpot

  • Volume spacers to adjust progression on air-sprung shocks

  • Vorsprung Secus and Luftkappe upgrades for forks

  • Cane Creek progressive VALT coil springs

  • Sprindex adjustable coil springs

  • Air spring upgrades, or changes to travel

To request an upgrade, simply note it in the “Upgrades or Tuning Requests” section of the online service booking form. If you’re unsure which upgrades are suitable for your suspension or riding style, include a short description of what you’re hoping to improve, and we’ll assess compatibility once we inspect the item.

Some upgrades may require specific models or year groups to be compatible. Where necessary, we’ll confirm any extra parts, labour, or potential performance changes with you before proceeding. For more info, visit our Performance Upgrades page.

 

Repairs and Warranty

NSDynamics offers full assessment and repair services for MTB suspension products. If your suspension has lost performance, is leaking, or has been damaged, we can usually identify the issue during standard servicing. Minor issues may be resolved as part of your booked service, but for anything requiring extra labour or parts, we’ll provide a quote for approval before proceeding.

We also handle warranty claims for Öhlins, Cane Creek, DVO, and BikeYoke dropper posts. For all other brands, including Fox, RockShox, and Marzocchi, warranty must be lodged through the original retailer or brand’s Australian distributor.

All warranty assessments are carried out strictly in line with the procedures and policies set by the brand. NSDynamics is not the manufacturer and does not determine what is covered under warranty. We follow the same testing and approval process used by the original manufacturer.

To submit a warranty claim, complete a service booking on our Book a Service page and select “Warranty Assessment” as your service type. You must include a physical copy of your proof of purchase inside the parcel. Without this, the claim cannot be processed under warranty. There are no exceptions to this policy.

If your claim is approved, any required repairs will be completed and your item returned with free express postage. If the issue is not covered under warranty, we’ll send you a quote to proceed with paid repairs.

More information about warranty coverage, exclusions, and what to expect can be found on our Warranty Information page, or in our general Support section.