Welcome To NSDynamics

The Importance Of Suspension Servicing 

As passionate, experienced riders we know the difference that the right suspension setup can make to your riding experience.
By dealing direct with us we can find out exactly what you want and need from your suspension and service/tune appropriately.

About Us

NSDynamics was established in 2009 and has been steadily growing ever since. Our technicians have over thirty years of combined suspension experience and are trusted by some of the worlds fastest racers. Whether you’re a dedicated racer or weekend warrior we are committed to giving you the best performing suspension and the best advice possible.
We service all major brands of suspension including, but not limited to, Ohlins, Fox, RockShox, Cane Creek, DVO, Marzocchi, Manitou, Bos & more. 
All service work is completed in our purpose built workshop, with specialised machinery and tooling. It is a bike free zone - this allows us to keep the work tidy and eliminates the unwanted dirt and debris associated with mountain bikes.

 

NSDynamics How To Book Your Suspension In Online

1. Book a service

Select "Book a service" from the menu.

Fill in the request form: Full name, owners initials & date, phone number, email address, postal address, suspension & bike information (brand, model, year, etc.), desired service, rider weight, anomalies and upgrade requests.

To speed up our servicing process, you can pre-approve additional repair charges by selecting anywhere from $50.00-$250.00 on the service form. (This removes the need for a phone call and ensures the workshop is running as streamline as possible, don't worry we'll let you know after the service if anything was replaced).

Click on BOOK SERVICE down the bottom to submit the service request and you will receive a confirmation email.

All service jobs/ items sent to NSDynamics must be booked in via our 'Book Service' link with all relevant details included. If you do not have a printer available to print our RA/ Booking Number please leave a hand written note referencing your RA/ Booking Number along with your name and contact details.

 

Click Here To Book A Service

 

2. How To Remove Your Fork

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3. Getting Ready To Send Your Service Jobs

Pack your suspension in a cardboard box and, if possible, with bubble wrap. Our hot tip is to either wrap/ fill the box with enough bubble wrap/ paper to ensure your suspension does not move.

Be sure to clearly mark on the outside of the box, your RA/ Service Booking Number and our postal address (316 Ipswich Road Annerley 4103 QLD).

If you have more than one unit of suspension pack them tight inside the same box and make sure they cannot come in contact with each other to ensure they are not damaged during transit.

4. Using Our AusPost Portal For Inwards Freight

To keep costs low we allow all customers to use our Auspost Portal. By using our portal not only do you get access to our discounted freight costs within Australia, we can track incoming service jobs and make sure all jobs are being completed in good time. 

Once you have completed our service booking form (as explained above), you may send your suspension to us.


If you would like to utilise NSDynamics lower postage rates, you may generate an inwards (to NSDynamics) postage label by clicking the express post icon below. This portal will request your service/booking number, which you should have in your emails.

Please note that this service is provided by AusPost, with payment made directly to them. NSDynamics cannot assist with refunds should a label no longer be needed, or troubleshooting issues related to this system.

Click Here To Use Our AusPost Return Portal

AusPost Portal For Inwards Freight

Click here to view our current service pricing.

Click here to book a service.

This Page Is Currently Receiving A Hyperformance Service
(but here's a sweet deal to keep you shredding)
 
 
Use the code #NSDRIDES2023 to receive 10% off servicing when booking a job in.