DVO Topaz Prime Air - 185mm x 50/52.5/55mm (Trunnion Mount)

The DVO Topaz Prime is an air shock designed to deliver maximum performance and adjustability for aggressive trail and enduro riding. Featuring independent Low-Speed Compression, High-Speed Compression, Low-Speed Rebound, and Bladder Air Pressure Adjust, this shock provides extensive tuning options to perfectly dial in your suspension. The adjustable positive and negative air volumes via spacers ensure a plush, supportive ride across different terrains. The latest updates include an improved air bladder system with a new bladder material, end cap seal, and valve core, which reduces system air pressure and pressure loss. The air can’s updated bushings deliver exceptional sealing and better load dispersion, while the new Gen 3 sealhead with an optimised bushing enhances sealing and alignment, increasing consistency and service life. Additionally, an ergonomic rebound adjuster allows for quick and intuitive setup.

Features:

• Independent Low-Speed Compression, High-Speed Compression, Low-Speed Rebound, and Bladder Air Pressure Adjust

• Adjustable positive and negative air volumes via spacers

• Refined air bladder system with reduced pressure loss

• Updated bushings for exceptional sealing and improved load dispersion

• Gen 3 sealhead with enhanced sealing and alignment

• Ergonomic rebound adjuster

Specifications:

• Available in metric sizes: 210x50, 210x52.5, 210x55, 230x57.5, 230x60, 230x62.5, 230x65

• Available in trunnion sizes: 185x50, 185x52.5, 185x55, 205x57.5, 205x60, 205x62.5, 205x65

Compatibility:

• Not compatible with Specialized Stumpjumper, Stumpjumper EVO, Turbo Levo, or Orbea Wild

• Compatible with Specialized Turbo Levo SL (2023+) and Turbo Kenevo SL (2022+)

Installation Notes:

• Professional installation recommended. Refer to DVO documentation for detailed setup instructions and air volume adjustment using included spacers.

Shipping

NSDynamics uses express freight services to ensure fast, reliable delivery for all service jobs and sales orders across Australia. Parcels are shipped via Australia Post eParcel/Parcel Send.

Dispatch and Delivery Timeframes

All items are dispatched once full payment has been received and confirmed. Same-day dispatch is available for orders or completed service jobs paid before 1:00 pm AEST. Any payments received after this cut-off will result in next business day dispatch.

Expected delivery time for most Australian addresses is 1 to 3 business days. Delivery time may vary depending on the customer’s location and other external factors outside NSDynamics’ control. Typical delivery timeframes around Australia are:

• WA: 2-5 working days

• NT: 2-5 working days

• SA: 2-3 working days

• TAS: 1-3 working days

• ACT: 1-3 working days

• NSW: 1-2 working days

• QLD: 1-2 working days

• VIC: 1-3 working days

Tracking and Notifications

All outgoing parcels are tracked. Tracking details will be provided once the item has been dispatched. NSDynamics does not send arrival notifications for inbound service items unless the parcel is damaged in transit or missing important components required for service.

Customers are encouraged to use tracked and insured freight when sending items to NSDynamics. Responsibility for the parcel remains with the sender until the item is received and checked in at the NSDynamics workshop.

Shipping Fees

Return express postage back to the customer is included free of charge for all full Factory and Hyperformance service types. It does not apply to minor repairs or basic services. Shipping charges for parts or accessories are calculated during checkout.

Postage to NSDynamics is the responsibility of the customer unless otherwise arranged. Warranty items may qualify for return postage coverage only if they were originally supplied by NSDynamics and a clear fault is confirmed.

Shipping Insurance

All parcels sent from NSDynamics are covered under NSDynamics’ freight insurance. In the unlikely event that an item is lost or damaged during return transit, it will be replaced with a comparable item where possible. If a parcel arrives damaged, photo evidence must be supplied immediately. NSDynamics is not responsible for parcels where the receiver has chosen the 'Authority To Leave' option. 

Packaging Requirements

Customers must ensure that their suspension is packaged securely and appropriately for shipping. If an item arrives in packaging that is damaged or unsuitable for safe return, NSDynamics may use a heavy-duty branded box and apply a $5 fee to the final invoice. This ensures your suspension is protected during return freight. Customers are encouraged to retain and reuse this box for future service bookings.

Transit Times and Delays

While NSDynamics uses express freight to minimise delivery delays, transit times cannot be guaranteed. NSDynamics is not responsible for delays caused by freight carriers, public holidays, weather events, or other external disruptions. If a parcel has been delayed more than 5 business days beyond its expected delivery date, customers are welcome to contact NSDynamics for support.

Public Holidays

Unfortunately our workshop is closed on all nationwide and Queensland-specific public holidays, so we are not able to ship sales or service orders on these days. Any services or sales orders placed on public holidays will be processed and dispatched the following business day.

New Zealand and International Shipping

NSDynamics offers international shipping to New Zealand via Australia Post. Standard delivery times range from 5 to 10 business days. Customers are responsible for providing accurate delivery details and ensuring someone is available to receive the parcel.

Goods sent to New Zealand may be subject to import duties and GST. NSDynamics does not collect or cover any customs charges. It is the customer’s responsibility to be aware of local import requirements and costs. Orders returned, delayed, or destroyed due to unpaid duties or taxes are not the responsibility of NSDynamics.

In the event that a product needs to be returned from New Zealand, including for warranty inspection, all return postage costs are the responsibility of the customer. NSDynamics does not cover international return freight for items not originally purchased from NSDynamics.

International orders are processed in New Zealand Dollars (NZD), and prices do not include Australian GST. Currency conversions may vary depending on the payment platform used at checkout.